Watch for Medical Bill Errors

Don’t Pay for Services You Never Received

Up to 75% of medical bills have errors, resulting in higher out-of-pocket costs for you and increased expenses for the Health Trust. Here’s how you can make sure you are charged the correct amount:

1. Ask your provider for an itemized bill that lists every charge.
2. Confirm the patient and service dates are correct.
3. Verify you received the services, supplies or medications.
4. If you have any questions, call the provider’s office and ask for clarification and a corrected bill, if appropriate.

Generally, you should wait to pay the bill until you receive your Explanation of Benefits (EOB), which shows what the Health Plan paid and the amount you owe.