Virtual care lets you talk with a health care provider by phone or video, instead of going to a doctor’s office. It’s convenient, reduces exposure to others when contagious, and can provide effective care (including prescriptions sent to your pharmacy) for many non-urgent health concerns.
What kinds of common issues are appropriate for virtual care?
- Cold, flu, and allergy symptoms
- Muscle strains and joint sprains
- Digestive concerns, like vomiting or diarrhea
- Urinary tract infections
- Rashes or skin irritations
- Eye infections
- Behavioral health: anxiety, stress, or depression
What virtual care options are available?
MDLive
Provider: You’ll be assigned the next available U.S. board-certified provider.
Cost: There is no cost to you, no deductible required.
Hours: Available 24/7, generally within 15 minutes.
Get Started: Go online to mdlive.com/regence-or; download the MDLIVE app; or call MDLIVE at (888) 725- 3097.
Telemedicine
Provider: You’ll meet with your own provider who knows your health history.
Cost: You pay an office visit copay, after you meet the annual deductible.
Hours: Available during regular office hours.
Get Started: If your provider offers telehealth visits, call their office to schedule an appointment.